I left a very small startup a few months ago. Since I was the only person working as a backend developer and didn't have time to on-board a replacement, I offered to stay on part-time for contractor pay to help ease the transition.
My offer was refused.
Since then, my replacement at the company emails me roughly once per week asking me how I did blank or where blank config file is located or if there is a script to do blank. I've spent around thirty hours at this point helping him out and the help requests show no sign of slowing down.
My question is this: how do I get my ex-employer to stop emailing me for help without completely burning that bridge?
I should clarify a little since I've gotten a lot of flack in the comments for not documenting anything:
- I left ten pages of documentation with the CEO before leaving (my replacement had not yet been hired) and we had a single-page angular application serving API documentation.
- Most of the questions I've answered are just me referring them to that ten-page document.
- None of these requests for help have been regarding my official title of "BackEnd Developer". However, during my stint at the company, my job description ballooned considerably and I ended up doing some tasks (e.g devops, dba, ...) that fell well outside my initial expectations. There was no documentation whatsoever when I inherited these additional tasks and time constraints didn't allow me to start any (I was working around 80 hour weeks at the time).