Tell me more ×
The Workplace Stack Exchange is a question and answer site for members of the workforce navigating the professional setting. It's 100% free, no registration required.
up vote 4 down vote favorite
1

I've been told push a particular product to customers if at all possible. I'm okay with promoting it since it is a good product but I also hate when retail floor people come up to me and try and push something to me if I so much as glance in the direction of the product or am remotely associated with it. How should I go about pushing this thing without seeming like I'm pushing it?

share|improve this question
1  
I'm not sure customer relations (which this basically is) should be on topic here. – Rarity Apr 15 '12 at 22:45
That's part of the process – World Engineer Apr 15 '12 at 22:57
2  
I also think this is on-topic. "The Workplace" is not restricted to corporate cubicleville and World Engineer is asking how to fulfill a requirement of the job without crossing a line. This could be generalized to "How do I do X without crossing Line Y because it sucks to cross that line." – Jacob G Apr 16 '12 at 1:09
2  
This is about a specific job function of a specific job. The workplace is for things you do at work that are not about a specific job function, sales. Not to mention this varies by the medium involved, ie telephone, retail business, door to door... etc. – Chad Apr 16 '12 at 2:19
4  
This is being discussed in Meta. – jcmeloni Apr 16 '12 at 14:25
show 6 more comments

1 Answer

up vote 2 down vote

I would be looking at definite things that your product does to help that person and mention those, also listen to your potential customer and take their information on board. Not only will that help your product in the future but the customer will remember you and your company as approachable.

If you need to do the hard-sell then do you have the right product for the person? Does it make its own purpose clear? If not then you might want to mention this to your company.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.