In the company I work for we extensively use a knowledge base for technical matters. Everybody can ask questions and everybody can answer.
Of course, there are always contributions that one thinks could be improved. For example, sometimes people misspell words or use lexical constructs that other members of the team do not like.
So a problem has arisen: instead of sending comments to the original author of the contribution, people just edit the contribution to fit their personal preferences.
That has caused a heavy atmosphere in the workplace, because people feel - I don't know the exact word - disrespected when they make a contribution and then some other member of the team puts words in their mouths by editing their post. Edit history is not displayed.
I know edits are made with the best of intentions but I think the right way to proceed is to suggest a change, instead of editing a contribution directly, and leave the final decision to the original author.
How can I ask politely and professionally for editors to stop editing, so as to avoid hurting the authors' feelings?
As requested by jcmeloni in the comments below here are the rules of the knowledge-base:
- Anyone can have an account. The account has a name (not necessarily their real name) and a picture.
- Anyone can open a "thread" that can be responded to by other members of the community
- Anyone can respond to "threads" or even to responses.
- Thread and replies have "contributions" which show who is the original author.
Thread: How do I connect to a MySQL database? - kogoro1122 (picture of kogoro1122) Reply: do x, and y and z, then pray. - Satoshi44 (picture of Satishi44)
The problem arises when some other user thinks that satoshi's joke about praying is not tasteful, unprofessional or otherwise does not fit his standard and then proceeds to edit satoshi's response, removing "then pray".
Satoshi then comes to me and asks, "Why man"?