Often it happens that we have meetings in which I'm fairly convinced about one or more point concerning my field (i.e. ICT) and when I've to discuss with non ICT-expert I've to talk a lot and often it is difficult to convince them that what I'm saying is the best solution.
Of course I know I'm not God, so I always try to listen carefully to them.
However in some cases I understood that I've stuck to my point because making compromises would result in a 'monster', that is to say an ICT solution which is eventually not usable by anybody.
So I heard about some techniques to make your:
- talk more effective
- and some techniques to say in a gently and convincing way that you disagree with their proposal.
About the first one, I think that explaining the reasons of your proposition is always a good way to convince. So if the others see you are very competent then they'll trust you more.
About the second point, I read about the sandwich technique: that is to say 1. you say something you agree with, 2. you say what you don't agree with, 3. you say something positive or something you agree with as a conclusion.
Do you think these techniques are effective?
Which are other working and effective ways to convince the other about what you are saying (supposed that it is something intelligent, of course!).