Questions about addressing difficult or complicated communication issues in the workplace. Communication in the workplace may take place in many forms (email, phone, face-to-face, IM) and between a variety of parties (coworkers, managers, reports, clients).

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0
votes
1answer
19 views

How to to document conversations, facts and History in the project?

I am working as team leader of developer team for IT department of US based Client. Our main objective is to deliver web based product for customer care department. For current project we have ...
1
vote
1answer
207 views

How do I lose the impression that I'm bullying the customer?

Boss C is project manager for our team, although his usual function is to manage the dev group. There are three workers on the team: me (business analyst), the dev, and SQA (the tester). Our ...
-5
votes
2answers
138 views

How to deal with a friend sending BCC emails to the manager [on hold]

How to deal with a Friend sending BCC Emails to the manager to put you in an embarrassing situation only. Is this the main role of BCC emails ?
1
vote
4answers
315 views

dealing with competitiveness with a colleague who is senior [on hold]

I have joined my team almost a year ago. About 6 months back a new team member has joined my team. The new team mate is at the same position/ designation as me. The new team member is considerably ...
-1
votes
2answers
343 views

Client behavior seems to weird. I don't understand how to take it? [on hold]

I am working as Technical team lead for a client. My client was happy with my work and I received good feedback. We had recently started a new project. And we faced a few challenges. Because of these ...
1
vote
3answers
316 views

How to explain to “clients” of a free service that they should adjust their expectations since its free? [closed]

I work at / co-founded a non profit organization that provides a free service pro bono (something like free lessons/consultations, often in groups). Obviously, since it is free, there are aspects to ...
0
votes
4answers
248 views

how to mix up and be friendly with colleagues? [on hold]

My apologies if this question looks weird but I really need help. My issue is I feel it hard to mix up with others in office; and not only in office in general I will say. I like to be involved with ...
0
votes
1answer
91 views

How to properly communicate to boss that we lack, and need more, time and/or manpower? [duplicate]

My work consists in doing a number of projects with multiple different teams across the company, as well as handling some day-to-day requests from individual colleagues, again across different ...
2
votes
5answers
659 views

Should I explain that I am quitting because of another coworker?

I work for a very small startup software company. Just over a year ago, a close friend of mine joined our team. At the time I was very enthusiastic about working with them, but now after getting to ...
2
votes
4answers
150 views

How to convey I am overwhelmed without damaging perceptions and lateral relationships at company?

Half of my work are orders from my direct manager, the other half requires that I address specific needs across the whole company - mostly lateral in authority but also a few senior managers. My ...
3
votes
1answer
166 views

Getting your voice heard on out of scope problems

The situation: I work for a large European based multinational corporation on an IT implementation. I am based out of the only major North American location. My project is presently unfeasable due ...
13
votes
8answers
3k views

How should I approach my manager to ask if bringing fiancée to work would be okay? [closed]

My fiancée has recently had some major issues with family, and she's finding it hard to be on her own. We recently moved to a new city and she hasn't started university yet, and as such hasn't got any ...
-2
votes
3answers
179 views

Dealing with a situation where my colleague demands i repeat documentation in their format even if it means duplication [closed]

Dealing with a situation where my colleague demands i repeat documentation in their format even when i have it somewhere else already documented with the way i want it to be formatted. This truly is ...
1
vote
2answers
250 views

How to handle pressure when I am not fully in control of the issue (and it is beyond my skills)? [closed]

I am responsible for delivering different final product/service requests to Team A (usually Customer Sales, Business Developers, sometimes the CEO himself) using in-house-built Software that is ...
3
votes
2answers
147 views

How to encourage decision-makers to communicate their viewpoints more openly?

I am a newly hired C-level worker at a very small company (less than 30 staff) and am part of the decision-making body. It is my first time at this level of responsibility and here is my first ...
-3
votes
3answers
333 views

How can I deal with a very lazy co-worker? [closed]

I'm working as a software developer at a startup in Istanbul/Turkey where there are only 2 full-time developers (including me) and 3 part-time staff (tester, developer, ux designer). Yesterday I had ...
-3
votes
1answer
132 views

How to deal with a situation where my colleague thinks being simple is more important than being correctly organized in my documentation [closed]

I have a common shared task with my colleague where we need to get some work done by another team that has jumped in to help us with some dead lines coming up, since the 2 of us don't have the ...
-1
votes
4answers
320 views

How to be honest when my boss doesn't want to hear the truth? [duplicate]

New Boss:"Is the deadline realistic? Answer yes or no. No maybes." Me:"Well, no..." New Boss:"That's an unacceptable answer. We must meet that deadline." That's just one of many ...
9
votes
8answers
628 views

How can I correct someone's incorrect use of a term in my field?

Background: Why is terminology important? Someone once told me -- possibly a math professor -- that what separates the amateurs from the professionals is that the professionals in a field use ...
10
votes
4answers
384 views

What is a professional way to stay in touch?

I am just about to finish an under graduate work placement that I have been on for the last few months. During my time I have been working on a project with someone as a supervisor (he was not my line ...
1
vote
1answer
140 views

Being a team's representative to the rest of the company, but not its manager, how much am I accountable when something goes wrong? [closed]

I am an assistant manager with authority over part of our Team ("sub-team"), mainly in supporting the actual manager. Most of my and my sub-teams' duties revolve around being a link between the Team ...
17
votes
5answers
3k views

How to convince recruiters on LinkedIn to not ask for other interested applicants?

Most LinkedIn messages I receive are of the "We are looking for a candidate with your skill sets.." theme. These messages frustrate me not because people are finding my profile and inquiring me about ...
6
votes
4answers
289 views

How detailed must I be when non-technical managers ask to explain “everything”? [closed]

Sometimes non-technical superiors (matrix managers) from other departments spot something that didn't work as expected or are annoyed that we cannot deliver a project by a certain deadline; or cannot ...
1
vote
4answers
411 views

Colleague not working the hours he's scheduled

I work in end user support at a very small company (less than 10 people). We have 1 supervisor for everyone, who is also the owner of the startup. Another end user support agent is scheduled to come ...
5
votes
3answers
401 views

Communication environment in the workplace: what is normal? [closed]

I started working at an (education) business about a month ago. I'm a recent college graduate who moved six hours away from my hometown to pursue what I thought was my dream job with an emphasis on ...
1
vote
1answer
114 views

Signed a non-binding contract with current department, but was approached by another department I'm more interested in within the same company

So here's the situation: About to graduate and an intern at this major company, and I've been working for Department A since January. They've taught me a lot and bent over backwards for me, but I ...
12
votes
3answers
3k views

Coworker returns after maternity leave [closed]

There's a lady I work with who's a new mom :) She's very excited about her baby and always talks about him—to the point where it's uncomfortable. Every time I say hi to her or walk by her she tells me ...
1
vote
2answers
101 views

How to give an introductory request via e-mail

I just got an e-mail from an old friend asking for an 'introductory request' for someone I know. The thing is: How should I give this introduction? Like this? to: person of interest cc: old friend ...
-1
votes
2answers
160 views

Should I report a manager that doesn't do the job? [closed]

I'm struggling with a direct supervisor, who just doesn't seem to pull his own weight. Basically my supervisor is expected to be a "working manager", so his time is split between 15% administrative ...
3
votes
4answers
162 views

Do I need to project a manager “aura”/“persona” when liaising across the company? [closed]

New manager here - outside the office I am a socialite, inside the office I also socialize a lot, but by nature I have a very humble and almost "servile" demeanour when communicating within the ...
6
votes
4answers
296 views

How to be taken seriously when presenting recommendations to senior colleagues [closed]

Tl;Dr As an intern, if your recommendations are being ignored should you try a different approach or give up? If yes, what is the best approach? Context I'm an intern for the summer in a small ...
7
votes
1answer
199 views

In a company without 1-on-1s or structured feedback, what can I do to understand how I can improve my performance?

We primarily receive feedback for what we deliver, but not how we deliver, how we can improve, what we can improve, and how we work (except if it's a serious lack of discipline of course). I am now ...
4
votes
5answers
485 views

How to behave when manager says “no” to me - but “yes” to other bosses - and makes me appear like a liar and bottleneck of deadlines? [closed]

Most of my job involves working with different managers across the company, including a senior officer who directly reports to the CEO and is virtually his "mini-me". In order to do my job, I rely on ...
6
votes
3answers
346 views

How to apologize for and address failures in areas of responsibility I have moved on from ages ago?

Recently a manager at my company started uncovering some critical mistakes in projects I had supervised a very long time ago. I have since advanced in level and taken on more teams/projects in higher ...
8
votes
1answer
233 views

How to form opinions and communicate them after being conditioned to a culture of obeying-without-questioning?

Please help me rephrase the title in case it doesn't properly reflect the content, or isn't professional enough I am at the same company since I finished education. I was quite enthusiastic about my ...
2
votes
2answers
108 views

Sharing work/industry related information with colleagues and peers? [closed]

In the old days, I used to get a memo with some newsclippings in my in-tray that we would all read and then we would initial it and pass it around. I find that emails disappear into Outlook. Begging ...
3
votes
4answers
279 views

How to handle aggressive, negative, incorrect criticism in a positive way [closed]

The company i work for has a customer that we provide several software solutions for. They run various events and we provide them with an admin system for them to run their events and a windows ...
4
votes
3answers
434 views

How to handle last minute work deadlines that I cannot meet due to personal schedules? [closed]

Scenario/Background: I have two bosses, with one of whom I manage variable daily processes (priority 1), while the other one gives me longer term projects (priority 2). Due to the extreme variability ...
2
votes
3answers
353 views

How to explain I didn't communicate well with my previous employer?

So I've been employed at a "real job" for approximately three months, and have come to the conclusion I don't communicate well with my employer. It's not that we're not civil, or don't like each other ...
5
votes
3answers
344 views

Mail response time and delay

The question is related to "sender expectations" which are results of response time/delay - should I answer immediately or answer after some period of time. Let's say I got an email - I immediately ...
6
votes
3answers
469 views

How can I make meetings more interesting?

While we were presenting our Enterprise Resource Planning (ERP) system, the head of the department seemed uninterested in the details of the system. This resulted in a boring meeting and lead to the ...
4
votes
3answers
631 views

Letting employee know he's too comfortable (“cavalier”)?

One of our more senior workers is very comfortable at work. So much so that a lot of very small mistakes are being made that when they cascade turn into pretty big issues. Other workers are ...
4
votes
2answers
266 views

How to react when boss is disappointed in you because of a technical error you have no influence over? [closed]

A technical error happened over which I have no influence. A software bug I think, and I have no IT or technical background to be able to address that by myself. Also, for this very specific ...
-2
votes
1answer
132 views

Proper way to reply to the manager [closed]

My manager sends me an sms telling that he will be on leave today. I cannot reply to him ok. What would be the appropriate words for the reply I need to send him?
1
vote
2answers
357 views

Should I tell future employers I have Asperger's after getting a job [duplicate]

So I've found that my Asperger's can be somewhat of a defining part of my interactions at work- whether people recognise it or not. I have many problems interacting that anyone with a basic knowledge ...
3
votes
4answers
307 views

Awkward around some managers [duplicate]

I'm a shy person in his first job. There are two things that I can't deal with very well: the first is talking to a large groups of people, the second is talking to some of my managers. Two examples: ...
5
votes
2answers
257 views

How to react when one of my bosses belittles my authority in presence of my reports? [duplicate]

All my seniors discuss with me first and thereafter leave it to me to handle all the workflow with the team. One of my new bosses - who is not responsible for my overall performance BUT whom I report ...
5
votes
2answers
201 views

How to build dialogue and cooperation when other managers bypass my authority as a manager?

I manage two internal teams (direct reports) and external contractors (matrix reports) in a relatively flat organization structure and casual workplace culture. It is common for employees to help ...
-3
votes
3answers
235 views

Awkward conversations in elevators/lifts - how to avoid [closed]

Why is it that we sometimes feel the need to have conversations with people in the elevators/lift? I understand acknowledging people and saying hi, but it seems like in most cases (unless you are ...
6
votes
1answer
171 views

How to request an acting supervisor position

I just learned that one of our managers is going to be leaving our organization (I work for a large, US, Federal Agency in California). I am currently not a supervisor, nor on the former manager's ...