The customer-service tag has no wiki summary.
8
votes
7answers
493 views
How should I greet my professor if he/she is also my customer?
I am a student working in the IT department of my college campus. Typically, since we service both students, staff, and faculty, sometimes we run into the issue of addressing our own teachers. I would ...
11
votes
4answers
289 views
How can I prove the value of a good customer experience over short term profitability?
I'm a software engineer at a large IT company and I've been assigned to work on an ERM project since my first day in the firm. This product is a 'shelf product' - it was developed back in the 90s, and ...
