Questions about professional etiquette when communicating via email.

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-5
votes
4answers
161 views

When is it appropriate to “go up the ladder” when someone isn't doing their job and it's affecting you? [duplicate]

Here is the situation: We need maintenance done on a utility supply that a machine we have can't run without. It's a somewhat crucial piece of equipment and time is money here (but then again, where ...
8
votes
1answer
286 views

Mistakenly Emailed Wrong Recipient

I am in the middle of a job search...putting feelers out. I hired a resume writer who shares the same name as a colleague. I mistakenly emailed my colleague (from my personal email account after ...
0
votes
2answers
218 views

Company keeps former employee email accounts active - [closed]

A company I work for does not remove or delete former employees email accounts/passwords and login credentials they are easily accessible to keep using and in fact are sometimes used still for some ...
0
votes
2answers
152 views

E-mail management question

There is an internal support type department in our company that gets bombarded with emails daily from staff. The support group is 8 people, each part of the same email workgroup on MS Office. ...
-1
votes
1answer
77 views

Applied to several internal postings, send email to hiring manager? [closed]

I have recently been given the OK by my boss to apply to other departments in the same company. I have applied to a few different positions in the past few days and I am just playing the waiting game ...
2
votes
4answers
587 views

Is it good or bad idea to send negative feedback to a company?

I sent my cv to this company for a web developer position and they sent me a huge test with a note says: "Don't spend more than 8 hours". I did the test and I took me more that 8 hours and sent it ...
4
votes
3answers
459 views

How to address family members in a formal email?

My mother (let's call her Anna Jones) and I work as volunteers for a non profit organization, and I'm never sure how I should address her in work emails. When I write emails to my mother I use "Dear ...
16
votes
4answers
7k views

What to do when included in a chain of funny emails between bosses?

At my office we have this culture where there's no such things like 'a wall between manager and staff' or 'strict, polite formalities between co-workers', but it doesn't mean there's no respect here. ...
1
vote
0answers
104 views

Is it a big “No” to have numbers in your professional / work email address? [duplicate]

I'm trying to create an email address which I use for job applications. I'm using Gmail because I don't think I have enough money to buy my own domain (as I've seen suggested on other websites). I ...
3
votes
2answers
504 views

I was offered a salary range before the interview

I am looking for a new job at the moment. Last week I was sending my resume to employers. Today I received an email stating that they like my resume and that it is a good fit for the position I ...
2
votes
0answers
148 views

What constitutes normal office politics? [closed]

I'm wondering what constitutes normal office politics versus unnecessary or out of the ordinary office politics when it comes to the office environment. It seems like I really only spend 40% of my ...
2
votes
1answer
142 views

Should I ask if the position has been filled? How should I ask? [duplicate]

I had an phone interview two weeks ago, and last week I met with them in person for a web designer position. I thought I did well because they were expressing how lucky I am that I made it this far, ...
1
vote
2answers
150 views

How to handle a missing confirmation email for a job offer?

I recently accepted a job offer at a bank, but did not receive the confirmation email they said they sent. Should I call them now to say I did not get it, or should I wait until my first day? Either ...
3
votes
3answers
914 views

Answer to an email I didn't send

I've got one coworker from my company (working in another location than mine) who sent me an email as if I had already asked him something, but I didn't send any mail to him. I don't know him at all. ...
7
votes
1answer
351 views

Mistakenly received confidential e-mail detailing unethical behavior

I was a little surprised to receive a confusing e-mail from someone relatively high up in our organization who I hadn't had any contact with before. The e-mail was part of a long chain of forwards and ...
4
votes
3answers
493 views

Is it normal to have to CC all emails to my boss?

My boss does not allow the programmers and artists to communicate outside of email and without CCing him so he can keep an eye on it. I am new to Indian culture, is this normal?
1
vote
1answer
177 views

How to deal with unanswered e-mails (where a response is expected) [duplicate]

It happens, probably once every month, that my manager does not reply to my e-mails where I'm asking a question or just expecting feedback. Most of the time he does reply but the times where he's not ...
7
votes
2answers
800 views

My boss forwarded a confidential email - what is an appropriate course of action?

Recently i sent a very personal email with a list of grievances to my boss. The start of the mail was a request not to forward that mail to anyone. My boss has not yet responded to the contents of ...
3
votes
1answer
174 views

When someone introduce you to another person by email and “ends” his communication with you, should I reply just to that person or to both?

Context: I've been talking by email with a recruiting person and we have had an interview for a position. After this he requested me to send him my resume so he can send it to a team. I did and now he ...
0
votes
1answer
232 views

Client misspells name in email conversation [duplicate]

I am freelancing right now and I have a client who misspells my name every time in email conversation. The conversation goes something like this: Hi smash We would.. Thanks In the first couple of ...
3
votes
3answers
194 views

Addressing or greeting people in a rapidly growing email thread

Some days ago I received an email from my business owner regarding an issue. She started with writing 'Hi my_name' then she described the issue, in response I wrote 'Hello her_name' and then I wrote ...
0
votes
2answers
343 views

How can a candidate politely ask for an update on an unreturned callback? [duplicate]

The subject might be all you need to understand the essence of the question, but for some context of my personal situation please read on: I asked in an interview: ‘What would be your main concern ...
2
votes
2answers
106 views

Best way to contact a possible employer

I found online a foreign company I am interested in (I'm a few months away from graduation). Their website is one page per each sector they work in, and each shows an online form to contact the ...
2
votes
5answers
430 views

Multiple interview dates offered. Should I choose one or let the company decide?

I have been contacted for an interview. The company has proposed 2 different dates, and stated that they wait for my response to define the interview date. If I am available on both the days, should ...
2
votes
2answers
253 views

What is an example/template of the “5 Sentence Email”?

I first heard about the "5 Sentence Email" in a comment that was in response to this question: I emailed my customer asking multiple questions. Their reply addressed only one. What is the polite way ...
51
votes
11answers
8k views

I emailed my customer asking multiple questions. Their reply addressed only one. What is the polite way to point this out?

I asked the customer three questions, and they only answered one, as if the others didn't exist. I need answers to all those questions. Frankly, I find it a little rude that they didn't read my email ...
6
votes
3answers
446 views

Choosing professional name for mail address when the domain is “NameSurname.xxx”

I am struggling to find the perfect form for my mail address when I have the domain => NameSurname.fr I currently have NameSurname@icloud.com and NameSurname@gmail.com but in my need to have ...
28
votes
5answers
7k views

Tell customer politely that interruptions during meetings will not be allowed

In previous business meetings with a customer, I mistakenly allowed the customer to leave to see to some task during our meeting and while waited for him. The customer now considers temporarily ...
0
votes
2answers
169 views

Official Email set on personal phone after Resignation

I was working with a company for past 6 months and the owner had set official email id on my personal phone. I have sent an resignation letter to him through my personal phone using official id. To ...
8
votes
1answer
152 views

How often should you email a business contact?

Let's say you are trying to build or expand your professional network. This means staying in touch with everyone. If you send emails too often, your contact will likely be annoyed and unwilling to ...
1
vote
2answers
538 views

Signed, Accepted And Emailed back Job Offer Contract: No Confirmation Back [duplicate]

I have received a job offer via email. The email contained a formal contract of employment signed by the owner of the company. I have accepted the offer; ie, signed it, scanned it and sent it back as ...
-5
votes
3answers
301 views

Mistake on the email reply? [closed]

I'm worried that mistake I'd committed on my reply to an email might be taken wrongly: His reply - Please assured be that we will update when we have the orders. My reply - Please be assured- ...
4
votes
8answers
550 views

Should I share (weekly/fortnightly) useful articles published on web with my seniors/colleagues through email?

I work in a large multinational company. My department is mix of around 60 young and experienced people. I joined around 3 years back. I often feel that there is huge scope to improve managing the ...
-1
votes
4answers
261 views

Post-interview - should I follow up on this email if I've rejected the offer? [closed]

To summarise my position: I was approached by a recruiter with a job at a London startup. I stated that I'd be looking for a £45,000 minimum salary (relocating from North West, England) which he ...
6
votes
4answers
373 views

What can I say in place of “Thanks” at the bottom of an email when it doesn't make sense?

Kind of an oddly worded question, allow me to explain. Once I am finished running reports, I email my boss to let her know what needs to be changed in the system. My email typically looks something ...
2
votes
1answer
187 views

Client asks for SSN in Statement of Work and wants it sent signed via email

In a Statement of Work from a client, there's a field for the Social Security Number or the Tax Identification Number in the Contractor details. The client wants this SoW sent back signed, over email, ...
4
votes
4answers
303 views

Call or E-mail?

I recently got a phone call (they left a message) telling me a position had opened up and if I was still interested. Within a minute of that message, they also sent an e-mail simply restating the ...
0
votes
1answer
181 views

Thank You email after interview? [duplicate]

My interview went well and I'd like to send a Thank You email. He said they'd let me know by next week. It is Friday so should I send a thank you email right now, before their decision next week? ...
1
vote
1answer
171 views

How might one cold-email a manager who one had contact with a while ago

I am currently applying for jobs. Around this time last year, while I was still in school, I was introduced by my friend to a manager at a company, say, in Field A. Although at the time, there was ...
0
votes
2answers
353 views

Using personal email to communicate work related information

I am recently new at my job and have yet to be set up for remote access to the company intranet at home. The project communication is not urgent but the project is due near the end of next week. If I ...
3
votes
2answers
675 views

When applying to a job via e-mail what do you put in the message?

When applying for jobs I have 2 PDFs: a cover letter and a resume. I try to make them self contained as there usually isn't places for additional information. When the application procedure is to ...
1
vote
2answers
194 views

Should I approach an interviewer before a decision has been made?

I am in a bit of a conundrum here. I was interviewed in person by a panel of 5 interviewers(1 on 1, 5 hours back to back technical) last Friday. Today is the 4th day(Thursday here as I write this ...
0
votes
1answer
151 views

How do I reach out to my manager on the first day?

My first day at work is coming up soon and I would like to know how to reach out to my manager and tell him that I would be on campus on the said date and would love to have 1:1 with him. I am a ...
2
votes
1answer
494 views

I followed up with the HR regarding my onsite interview. I did not get a chance to ask for timeline during the interview. Did I commit a blunder?

I know a lot of questions have already been asked regarding the amount of time one should wait before following up on an interview. My case is a bit different. Timeline : Had an interview on Friday ...
-1
votes
1answer
453 views

How to answer client after weekend?

Actually I want to send an email to my client after weekend. So I am confused that is it formal to say "Hope you had a nice weekend". I want to write an email in professional way because I can't lose ...
-1
votes
1answer
374 views

How to write a email to boss asking him to hire qualified empolyee to help me in QA dept [duplicate]

I joined as a junior in QA dept then grew to manager,day after day the products of the company get larger and I am unable to conduct all experiments and tasks lonely. So what I need to ask my boss to ...
1
vote
5answers
620 views

Dramatically different salaries for two locations within same company - how do I negotiate?

I have received summer internship offers for two locations within the same company. One offer is roughly 2.3x the salary of the other, but I would prefer to work with the people at the lower paying ...
2
votes
1answer
131 views

Is this a good practice for initiating a side-conversation on a wide-audience email chain?

If the original wide-audience subject reads something like: Project XYZ Status Update: Things are looking bad I'd like to omit certain members of this chain but I still don't want the reader to ...
22
votes
3answers
8k views

Boss IMs my private email account at work

My boss sent me an email today asking me to keep my IM chat open while I'm at work. My boss supervises me from another city, so I understand why the request was made. This way, my boss can quickly ...
4
votes
3answers
393 views

To complete tasks at work I have to ignore new email, yet still reference old email to get the task done [closed]

I'm having a time management issue. To complete my technical work, I find it helpful to close my email tab. This gives me quiet time to get work done without feeling compelled to look at my inbox and ...