Questions about professional etiquette when communicating via email.
4
votes
2answers
350 views
What should a professional email address look like?
I've been starting a resume recently, and I'm struggling with picking an email.
What should a professional email address look like? Will employers look down on me if I have numbers at the end of some ...
3
votes
5answers
233 views
Should an email group include the manager?
We have an "email group" set up for our department whose intended purpose is to provide a way to share information that everyone should know. However, because the manager is included on the list, it ...
2
votes
2answers
160 views
How should I address an email application if I don't have the last name of the receiver?
I'm sending an application to a freelance software developer by email. My goal is to work for free in my spare time (not quite an internship, but basically an internship). I have a completed, and ...
2
votes
2answers
229 views
HR manager offered job over the phone, but didn't follow up
Last week, a HR manager called me to offer me a position and told me that he would email me a letter of confirmation. However, it's been a week and I didn't receive anything. Should I call or email ...
6
votes
3answers
330 views
How to handle same name email mix-ups? [duplicate]
I recently started working with a large company where someone shares the same first and last name as myself. I have been receiving a lot of technical emails that should be addressed to the other ...
0
votes
1answer
241 views
Responding to “Sorry for the late reply.” statement in the email [closed]
I had applied for a job position, for which the interviewer replied me back after a couple of days. However, he started his email with 'Sorry for the late reply'. Now to revert him back with a ...
2
votes
2answers
247 views
Respond to an email which I believe I received by mistake [closed]
I received an email from one of my colleagues (we aren't personally acquainted) on some irrelevant topic. First I thought that the email was sent to some large group including me, but it was sent to ...
0
votes
1answer
129 views
How can I followup on an additional internship with the same company after not hearing back from them?
Two years ago, I interned at a company over the summer. Everything went well, and at the end of things they informally invited me to work for them again. About a month ago, I decided to see if they ...
9
votes
4answers
1k views
What is appropriate email follow-up etiquette after no response?
Sometimes I send emails and need a response. While not quite as bad as not being able to find denvercoder9, it sometimes happens I get no response.
This presents a problem if the request is something ...
7
votes
3answers
204 views
Managing multiple status emails efficiently
What should I look for in techniques or tools for helping to communicate status well and efficiently to multiple managers with different areas of interest?
I'm working on multiple different projects ...
18
votes
2answers
467 views
request for information already sent
I have sent someone an e-mail containing information (link, document, etc.), but they ask for it again as though I had never sent it to them.
Is it unprofessional to forward them the original e-mail ...
0
votes
2answers
211 views
How can I introduce myself as well as request help from a colleague?
I will be contacting some colleagues at different locations and effectively requesting some of their time to greatly assist a project I am working on. Given their other responsibilities, I am not ...
3
votes
3answers
431 views
Sent an email to a wrong person. How to correct myself and recover from the situation?
I used to be a contractor PM for a small outsourcing company.
One sunny day, I was discussing with my colleague, a branch head, some unpleasant issues about how we optimize our expenses, shifting ...
3
votes
5answers
671 views
How long can I wait to respond to recruiter e-mail?
A little over a month ago, I tweaked my resume on some job search websites. Since then I had been too busy to realistically handle my inflow of e-mail due to personal matters. I am now in the position ...
1
vote
1answer
173 views
Employer has not responded with interview time and date
Recently I received requests for interviews from two employers. Two days ago I replied with my preferred times and dates, but I have received no response. One employer said they wanted to meet me ...
6
votes
5answers
187 views
Should I CC the client when transferring an issue to a colleague?
I get a telephone call from a client. They explain their problem, I tell them that I don't have a solution ready but I will look into it and get back to them. (don't call us, we'll call you)
I ...
9
votes
6answers
800 views
How do I instill meeting request email etiquette in my team?
My team does not respond to any meeting requests, does not use proper subject for emails and generally does not appear to have any email etiquette. This is also seen in more senior members of the team ...
5
votes
2answers
185 views
Send Email to a contact person after submitting online application?
I found some opening positions in a professional magazine, and I submitted my applications online. At the end of the position introduction on the magazine, there is a contact person, with email ...
3
votes
5answers
418 views
Sending disagreement to boss over a mail is correct thing to do?
I am working on outsourcing organization. I have worked with various other teams and people while executing an assignment. How ever while evaluating, based on the feedback gathered from all the ...
15
votes
7answers
796 views
Is there a proper or polite way to tell people to not hijack threads?
I have a technical peer at a customer who I work with several times a week. I handle high-level support requests from her. Typically both of our PMs are CC'd so they can be in the loop as we address ...
14
votes
9answers
852 views
How to deal with hundreds of unread mails after an absence?
I'm in a situation where I'm away from my corporate mailbox for a few weeks. I have an autoresponder set up that says when I'll return and who to contact in urgent cases. Nevertheless, you can imagine ...
4
votes
5answers
481 views
How to tell co-workers that their action is disturbing you from thinking while working
If a co-worker unknowingly disturbs you doing something where concentration is important, what is the best way to tell them? When I'm programming, disturbances are particularly disruptive. Should I ...
21
votes
5answers
7k views
How do I properly answer a rejection email?
I have recently applied for a job and I have received an email telling me that they had found someone already (so the problem was not my application, but the timing). Things like this happen, you have ...
9
votes
3answers
1k views
How to start an email to a company?
When applying for a job or even just asking clarifications on something, I have often found problems when starting the email, which might seem like a secondary problem but it does present some ...
14
votes
4answers
1k views
Purpose of cc to self
I noticed that some people inculde themselves in "cc" when they send out an email. What is the reason for this? A quick search on google showed that several people want to learn how to be able to do ...
11
votes
6answers
523 views
What are practical ways to deal with “Reply-All” happy coworkers?
Some people use reply-all a lot. Oftentimes as a default reply rather than only when appropriate. This can result in a large volume of email which is unrelated and unnecessary and add additional ...
5
votes
2answers
179 views
When to send a “thank you” email?
Should I send a "thank you" email to every professional connection -- in office and out -- if he or she sends me something I request?
Even if it's someone I know is inundated with emails?
Even if I ...
13
votes
4answers
444 views
Is there an accepted etiquette towards return receipt emails?
Whenever I receive an email with a return receipt request, I feel somewhat slighted, like they don't trust that I will act on the email and want proof that I read it.
Is there any accepted etiquette ...
6
votes
4answers
816 views
Should I send a “thank you” email to a colleague in the same office?
I was temporarily relocated to a different location by my company and people at the new location have helped me to set everything up. I interrupted one colleague a couple of times because of minor ...
31
votes
5answers
2k views
Should you reply to every email that directs work to you (even if not your boss)?
Suppose that I have a coworker, Bob, who is a manager. I am a new hire, still low on the totem-pole. But if said manager, who isn't my manager, emails me about some work that he'd like me to do, how ...
13
votes
8answers
1k views
Should the manager be CC'd when sending username and password to employee
I often create logins for new employees and then send them an email with their login credentials. While doing so I also CC their manager to let him know his user has been setup.
Is this the right ...
8
votes
4answers
405 views
What's the correct way to format business emails?
My colleague sends emails with odd spacing. For example, no line breaks between salutation and the first paragraph.
I'd love to send him a reference so he knows how to lay out formal/business emails ...
8
votes
7answers
559 views
How blundererous are spelling and sentence mistakes when writing to your boss?
I often write to my boss (Director) to report the changes that I make to the software. These changes could be new functionality or enhancing the existing features. My problem is, I make spelling ...
10
votes
4answers
1k views
When emailing my boss, is it OK to use his first name in the greeting?
Suppose my boss' name is John Smith and in person I address him as "John". Is it better to start the email saying
Hi Mr. Smith
or simply
Hi John
I know it's somewhat minor, but I want to avoid ...
20
votes
6answers
1k views
When sending a follow up email, is it appropriate to CC the recipient's boss?
I was tossing around a few ideas with my colleague on how to further a project that's being delayed or lacking attention by a particular person. They mentioned perhaps I should CC the person's boss ...
9
votes
1answer
354 views
Responding to emails with CC recipients
If I get an email from a head manager in the company, and other managers are referenced in the CC section, should I respond to everyone? Or do I add those other emails in the BCC/CC spots too?
19
votes
9answers
853 views
How can I deal with co-workers that send me a lot of off topic emails?
A few of my colleagues have a tendency of sending a variety of off topic emails, ranging from the usual "funny" stuff to serious, but still not work related stuff. I really don't like that, my inbox ...
10
votes
6answers
705 views
If I own a company, can I use my company email address on my resume?
I've read that it's not recommended to use a work email address on a resume, but if I own a company and have an email address under the company's domain, would it be appropriate to use that? Or should ...
