Timeline for How to handle training for a coworker who may not have enough skill?
Current License: CC BY-SA 3.0
9 events
| when toggle format | what | by | license | comment | |
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| Oct 23, 2017 at 9:54 | comment | added | Cronax | Yeah, I think part of the problem is that the OP is enabling this coworker too much. I understand that it takes more time to let this coworker flounder but unless you 'teach them how to fish' they won't be able to 'feed themselves'. Let them fail, quickly and often, while you're still there to be the buffer between them and production. Explain to your manager that while you're training up the new employee, things will slow down a lot until your replacement gains the skills they need. Right now, the OP is still 'handing them fish' so there's little motivation to learn fishing. | |
| Oct 20, 2017 at 20:22 | vote | accept | RioC | ||
| Oct 20, 2017 at 12:24 | comment | added | Brandin | @Snow If the manual is on XYZ web page, then you give him that. Whether it is printed, in a file on your computer, or online, it is still a manual. | |
| Oct 20, 2017 at 7:27 | comment | added | Kilisi | Yep, that's why I upvoted your answer. The main problem is he's using the OP as a crutch and not bothering to retain knowledge and then use it intelligently. He doesn't bother understanding how it works. | |
| Oct 20, 2017 at 7:25 | comment | added | user44108 | True, but that depends on the guy having the technical intuition to use the help files to pull together a solution. This guy doesn't seem to have these skills yet. Hence why I feel a web-based tutorial might suit better. He needs to learn how and why the pieces join together more than what the individual pieces do. Or he might not have the aptitude (or wish to develop it) for this work, so he should be replaced. | |
| Oct 20, 2017 at 7:19 | comment | added | Kilisi | Yep, but help files give a good grounding, it's just access, you can google just about anything and get a solution. Depending on the problem I just tell juniors to read the %^$#&ing help file :-) | |
| Oct 20, 2017 at 7:08 | comment | added | user44108 | @Kilisi I really have forgotten the last time I got a manual with any kind of software. Most MS products these days just have a confusing jumble of web pages and help files to go look at - they're usually specific to each function and won't give end-to-end examples. The web has better tutorials. | |
| Oct 20, 2017 at 7:04 | comment | added | Kilisi | Or just give him the manual and tell him you're busy. | |
| Oct 20, 2017 at 6:04 | history | answered | user44108 | CC BY-SA 3.0 |