Timeline for How do you tell a business user politely that the work she's requesting has to come through my boss?
Current License: CC BY-SA 3.0
17 events
| when toggle format | what | by | license | comment | |
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| Dec 7, 2014 at 20:19 | comment | added | gnat | related: How to politely turn down a task that is beyond the scope of my job description? | |
| Nov 14, 2013 at 4:32 | answer | added | Meredith Poor | timeline score: 6 | |
| Nov 13, 2013 at 21:30 | history | reopened |
IDrinkandIKnowThings enderland Telastyn Jim G. jcmeloni |
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| Nov 13, 2013 at 16:12 | review | Reopen votes | |||
| Nov 13, 2013 at 21:30 | |||||
| Nov 13, 2013 at 15:52 | history | edited | IDrinkandIKnowThings | CC BY-SA 3.0 |
added 183 characters in body
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| Sep 25, 2013 at 14:11 | vote | accept | abhi | ||
| Sep 25, 2013 at 14:09 | history | closed |
Jim G. squeemish Michael Grubey jmac CincinnatiProgrammer |
Opinion-based | |
| Sep 25, 2013 at 6:22 | comment | added | Simon O'Doherty | Send a mail with a return receipt, reiterating and mentioning that further such mails will not be entertained this way (and if she has an issue with this, to talk to your manager). Then proceed to ignore said mails. Keep all previous mails + return receipt in case asked for it. | |
| Sep 24, 2013 at 17:27 | comment | added | Andrew Bartel | You would respond impolitely to a non technical client after two emails Joel? This behavior is very common in my experience. People like to have their point of contact in a company be the one who's actually doing the work, sometimes it takes a lot more than two prompts to get them to follow procedure. They're paying the bills, just make sure you bill them for the overhead of having to forward all their emails. | |
| Sep 24, 2013 at 17:16 | comment | added | Joel Etherton | If you've already told this person twice, then I'd say polite has left the building. I would not respond to someone who disregarded my emails/instructions in this manner. | |
| Sep 24, 2013 at 17:09 | answer | added | Joe Strazzere | timeline score: 13 | |
| Sep 24, 2013 at 17:00 | comment | added | Donald | @abhi - Why don't you just forward the emails? Don't respond to the emails simply forward them to your supervisor. Your supervisor will handle the user that shouldn't be something you worry about. | |
| Sep 24, 2013 at 17:00 | answer | added | The Wandering Dev Manager | timeline score: 20 | |
| S Sep 24, 2013 at 16:29 | review | First posts | |||
| Sep 24, 2013 at 20:56 | |||||
| S Sep 24, 2013 at 16:29 | review | Close votes | |||
| Sep 25, 2013 at 14:09 | |||||
| Sep 24, 2013 at 16:17 | comment | added | enderland | relevant answer | |
| Sep 24, 2013 at 16:12 | history | asked | abhi | CC BY-SA 3.0 |