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Dec 2, 2019 at 10:32 comment added David Aldridge Presumably he also wants to maintain reasonable relations with the client and continue the engagement, because if "effective" only means "make the complaint stop" then walking away or telling the client to f*ck off would be even more effective?
Nov 30, 2019 at 15:27 comment added gnasher729 PS. It's not "contractor to employer", it's "contractor to client". In the UK specifically you will never, ever refer to the client as "employer" or you get into deep trouble with HMRC.
Nov 30, 2019 at 15:24 comment added gnasher729 He wants the continuous complaints to stop. This will make it stop. Therefore it is effective communication. I didn't say it was polite, but that wasn't asked for. Stopping the useless complaining is what was asked for. He tried polite, and polite didn't work. The client has the choice between getting a good job done and complaining - about things they don't understand.
Nov 28, 2019 at 12:08 comment added David Aldridge I disagree that using the phrase "you shut up" is "very effective communication" from a contractor to an employer.
Nov 26, 2019 at 17:06 history answered gnasher729 CC BY-SA 4.0