Timeline for How to convince management that not all software tools should be internally made?
Current License: CC BY-SA 4.0
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| May 29, 2023 at 2:34 | history | edited | Thorbjørn Ravn Andersen | CC BY-SA 4.0 |
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| May 27, 2023 at 9:32 | history | edited | Thorbjørn Ravn Andersen | CC BY-SA 4.0 |
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| May 26, 2023 at 20:22 | comment | added | bta | Cost of downtime is also huge. When you have to fix a problem, you have to pull manpower off of a task that would normally generate income. Do we lose the ability to make new sales because the system is broken, or do we fix it and miss a project deadline, causing us to lose an existing customer? You don't have to make those sorts of decisions when you have third-party software with a service contract. | |
| May 26, 2023 at 18:07 | comment | added | Slate♦ | I also have seen people - often management - regularly underestimate exactly how complicated of a problem ERP is to solve. The best in-house ERP I have ever seen was egregiously expensive to maintain, let alone write. For most organizations it will not take much effort (relatively) to create a compelling trade analysis for purchasing commercial software. | |
| May 26, 2023 at 10:06 | comment | added | Gertsen | I agree - also, it is possible that maintenance of self-made solutions could suddenly get very expensive and time consuming, if key personnel is lost, so there are nobody left knowing how the custom solutions are maintained, deployed, etc. etc. | |
| May 26, 2023 at 3:51 | history | edited | Thorbjørn Ravn Andersen | CC BY-SA 4.0 |
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| May 26, 2023 at 3:40 | comment | added | Shorn | To add to this, I would highlight that it wouldn't be a one time cost. Management may assume that after the tool is built there would be no cost associated with it. They may not consider the cost of having to run and maintain the service. Without this, they my then consider that a one time cost would be less expensive in the long run when it may in fact be more expensive. | |
| May 25, 2023 at 16:46 | history | answered | Thorbjørn Ravn Andersen | CC BY-SA 4.0 |