I work for a small care in the community company, mainly caring for the elderly. I have worked for this company for 10 years; for the first 6 years I worked on a full time basis, but now work part time as my elderly mother has moved in with me so I can care for her as she suffers from Alzheimers.
Recently, Social Services has introduced a phone-in call for all carers to use the client's phone at the care visit and log in your personal number at the start and finish of each call so Social can monitor the correct start and finish times. The company I work for must hit a certain percent accuracy and attendance rate.
My boss has reacted to this by requiring all staff to text him on their mobiles at 6.30 am every work day to let him know a) we're up and awake and b) fit for work that day. If you forget to text him by 6:30am he either texts you or phones the house on the landline.
Many carers don't have a problem with this as they have calls that start at 7:00am. But because I am part time, my calls don't start until 8:45am but am still expected to text him at 6:30am. With mum now living with me, sometimes she has very bad nights and am extremely tired and would really benefit from that extra hour in bed before getting up at 7:30am. Having the house phone ringing and ringing until I answer it is driving me mad.
How can I address this issue with my boss to request that I be allowed until 730 to text him?