I have recently joined an IT department of a non-profit international organization (offices around the globe). The department is completely disorganized, no formal procedures, outdated applications (working on poorly designed oracle application forms) off-site offices cannot use, messy database (god knows how many tables they have, duplications). Network infrastructure terrible.
Yes the org is functioning but not in its full capacity, in my opinion that's due to many factors including THE IT DEPARTMENT.
My question is how could I run a full assessment of the IT department to raise my concerns to the CEO? Where and how should I start?