My boss seems to suffer from wilful forgetfulness. I manage a small team who have been recently given an increased workload. My boss told me that he would add a new member to our team to allow us to handle the new work. I had made him aware that were already spread very thin, so a new team member seemed like a balanced resolution.
Now several weeks have passed, there has been no team member added, and my boss is now complaining to me on a regular basis about the overall workload not being completed. I have pointed out the issue, and he has reassured me he will supply us with another worker, then a few days later he will start complaining again. I am concerned that in his mind I'm becoming increasingly incompetent, despite my team honestly running better than it ever has.
Should I approach him to address this face to face? I have already written a report on the subject but it only makes a difference for a few days before he complains again. Or should I just suck it up and get on with what I can achieve? I'm concerned that my team are feeling the strain.
This is the same boss who knows that person A took a particular phonecall but will expect person B, C and D to know all about it even though they are unconnected to person A's project as if we work under a hive mind. So I'm not convinced he'll change his ways anytime soon!