I work in IT at a small-medium airline. My Director is my superior. All new technologies, processes, procedures are approved through my Director. I am going to be using this individual as a focus for this question but it is not limited to just this person.
Frequently when something new comes across the table their personal opinion sets the future of the project immediately.My boss will dismiss things out of hand such as food stipends in expensive locals or technology concerns.
My response to these comments is something along the line of "Why do you think that?" which is usually retorted with "I just know" and further exploration in the conversation is just me against a brick wall and shutting down because its not worth the fight. Much in the same way that presenting new ideas can fall flat because of what appears to be unjustified personal opinion.
I am not saying these people are wrong but it is very disheartening to try and work on something that was tasked to me that gets dismissed by, what I am interpreting as, flippant unjustified opinion.
How do I encourage these proposals, presentations and conversations in a manner just doesn't boil down to one personal opinion. Meeting in groups is a great place to start but I cannot start those meetings without getting past one person first in some cases.
I am not looking for ways to cope with this situation. I know when to let things go. I need to know how to communicate effectively in these situations when I have to talk to these people one on one.