I'm working as an offshore Senior ERP Developer with a BPO Company and have a Onshore Manager ("MM"). I have some issues working with MM, and to name a few examples:
- I feel he doesn't want to develop me (Manager does not develop employees).
- He didn't give me a proper endorsement to my new Managing Director (My former Manager Isn't giving an Endorsement to my new Manager)
- Doesn't respond to emails (How to proceed when remote boss doesn't answer emails?)
And many more other reasons.
Fortunately, as noted in the 2nd link above, I will be transferred to a new Organization, which means I will effectively be under a new Manager ("RV"). I expected that normal protocol would dictate that MM would consult RV first before delegating any task to me, however, MM still directly assigns tasks to me. I talked about this to "RV", and RV recommneded that I oblige MM's requests for the time being since they were still "in transision". RV and I both agreed that I just include in emails and calls so she's aware.
However, One time, MM suddenly called over Skype, asking me to take on an impromptu, urgent project. Before responding, I told MM that I will just pull RV into the call, but he said:
MM: "Why do you need to pull RV in to this call? She's not the one handling you."
Me: "But, RV's officially my Manager."
MM: "RV is your Manager in the System, but I am still the one giving you your walking orders and tasks. Anything related to your work will go through me."
MM: "RV's just there as a figurehead. You're still under my jurisdiction and you're still my personnel."
I feel that this is unfair because MM assigns me tasks but doesn't want to develop me and give me an appraisal (as stated in the 1st and 2nd Link earlier). And its been many months since the "transition", but this is still the case.
How can I assert to both RV and MM that I should only report to one Manager, and that there should be a clear protocol on task assignment?
Just some notes to consider:
- The two Managers MM and RV aren't communicating effectively for some reason.
- RV and MM are situated in different regions in the world (RV is in the same country and office as I am).