I work for a small/medium-sized business (SMB) that has about 250 employees. I have two employees below me. And I am in charge of the IT department.
We recently had an issue that caused of some data loss. After dealing with all of that, I am now being asked by the senior team that the question is coming up that IT has too much power and nobody to really account to it.
Or really that I have too much power for only reporting to the CFO only. I don't really know how to respond to that except I think we should have an audit of our systems from an external party annually or something. To ensure to management that we aren't doing anything sketchy. Maybe the real issue is that some persons in senior management do not trust me. But overall, I want what's best for this organization, however I am just not sure how to respond to this issue.
How can I improve my department to make sure we're as transparent as possible, to ensure people that we're just not spending our day looking at their files or whatever?