I've arranged a call with someone from a different company. I am new to the company and this man I am scheduling to call is the co-CEO of our main partner company.

I wrote 15.30 as the call time and he emailed back 'Yes, that time works, 12.30 pm, give us a call through Skype'. Now, I'm quite confused as to what the call time is, and since I can't call him at 12.30 pm, how do I verify that the call time is 15.30 and correct him politely? Anything I've written so far sounds very 'know-it-all' and 'you made a mistake, fix it - demanding'.

I want to avoid this and wish to sound as polite as possible...

I feel as if I'm probably overthinking the answer, but would appreciate any advice.

  • what about "Dear Sir - could we double-check the time the client said is 1530 .. 330pm today." How's that? – Fattie Apr 3 '18 at 11:30
  • 1
    are you both in same time zone? May be they already converted 15:30 into their own time zone. – PagMax Apr 3 '18 at 12:41
  • @PagMax Along with that thought, is it common in the CEO's culture to use 24 hour time formats? Could be he's not used to that and mistakenly read 1230. – Dan Apr 3 '18 at 13:49
  • @Dan I don’t think one format is common than other and I don’t think CEOs has their own culture regarding that. – PagMax Apr 3 '18 at 13:55
  • In America, 24 hour format is uncommon except in the military/government sector. In Europe, I believe some countries use 24 hour format over the 12. Unsure if that has any impact to this question. – Dan Apr 3 '18 at 14:03

Hi co-Ceo,

I just wanted to clarify that the time of the call is 15:30 as your reply has stated 12:30

Nothing know-it-all about it, you're just clarifying a detail.

  • 2
    Add the time zone to this clarification just to avoid further confusion, for example "15:30 PDT" – Peter Apr 3 '18 at 13:17
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    @Peter That be kind of silly, and maybe "know it all" to include the time zone if they are in the same city/state. It's unclear from the OP if they are in different timezones. – Dan Apr 3 '18 at 13:51
  • Yeah OP should not add timezone unless they know for sure that they are in different timezone. I would as my coworkers about the timezone (since op is new he said) before sending. – Sandra K Apr 3 '18 at 19:50

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