I've arranged a call with someone from a different company. I am new to the company and this man I am scheduling to call is the co-CEO of our main partner company.

I wrote 15.30 as the call time and he emailed back 'Yes, that time works, 12.30 pm, give us a call through Skype'. Now, I'm quite confused as to what the call time is, and since I can't call him at 12.30 pm, how do I verify that the call time is 15.30 and correct him politely? Anything I've written so far sounds very 'know-it-all' and 'you made a mistake, fix it - demanding'.

I want to avoid this and wish to sound as polite as possible...

I feel as if I'm probably overthinking the answer, but would appreciate any advice.

  • what about "Dear Sir - could we double-check the time the client said is 1530 .. 330pm today." How's that? – Fattie Apr 3 '18 at 11:30
  • 1
    are you both in same time zone? May be they already converted 15:30 into their own time zone. – PagMax Apr 3 '18 at 12:41
  • @PagMax Along with that thought, is it common in the CEO's culture to use 24 hour time formats? Could be he's not used to that and mistakenly read 1230. – Dan Apr 3 '18 at 13:49
  • @Dan I don’t think one format is common than other and I don’t think CEOs has their own culture regarding that. – PagMax Apr 3 '18 at 13:55
  • In America, 24 hour format is uncommon except in the military/government sector. In Europe, I believe some countries use 24 hour format over the 12. Unsure if that has any impact to this question. – Dan Apr 3 '18 at 14:03

Hi co-Ceo,

I just wanted to clarify that the time of the call is 15:30 as your reply has stated 12:30

Nothing know-it-all about it, you're just clarifying a detail.

  • 2
    Add the time zone to this clarification just to avoid further confusion, for example "15:30 PDT" – Peter Apr 3 '18 at 13:17
  • 1
    @Peter That be kind of silly, and maybe "know it all" to include the time zone if they are in the same city/state. It's unclear from the OP if they are in different timezones. – Dan Apr 3 '18 at 13:51
  • Yeah OP should not add timezone unless they know for sure that they are in different timezone. I would as my coworkers about the timezone (since op is new he said) before sending. – Sandra K Apr 3 '18 at 19:50

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.