I have recently received an invitation for an interview by a local bank. It just happens that I am a client of this bank for some years and I am quite familiar with how they work (from a normal client's perspective), especially with their Internet Banking solution.
I know it is a good practice to have some questions during the interview so I thought about asking about their flow of implementing a specific change in their Internet Banking solution.
They have recently migrated (the old version can still be used, though) the Internet Banking front-end application to a technology I am familiar with (AngularJS) and I know what features are missing from the newer version.
I am tempted to ask about what is their internal flow about implementing a specific missing flow (e.g. payment orders batch processing). I find the following advantages:
- it shows that I am interested in their business
- I want to know how it feels to be a developer by finding out development cycle for a particular change (e.g. maybe there is too much bureaucracy?)
- (personal interest) to have a basic idea the feedback about these missing features was never answered
However, I am wondering if there are any downsides for me asking for such details.
Question: Is it ok to ask questions about a specific workflow during the interview?
Note: I have also tagged the question as Europe, the specific context being East European country within EU. AFAIK, the rules are typically more "relaxed" than in Western Europe/US. However, the company's HQ is located in Western Europe.