I’m a bit new to this having been out of school for a few years, so I may have some misunderstandings. About 6 months ago I was in contact with a tech recruiting agency. One day while I was at my current job I received several calls and messages from the contact to start a new (allegedly better) job the next day. My contact insisted I speak with an Account Manager. I emphasised this wasn’t a good time to speak but they said it was urgent and only would take a few minutes. I also told the account manager it was an inconvenient time and asked if I could call when I’m done work but she insisted. After 30 minutes on the call I must have lost my patients and was rude. After that my contacts at the agency stopped responding.
Just last week a different recruiter from the same agency contacted me. I asked her why the agency abruptly stopped contact with me (I had a relationship with them, such as writing a proficiency test and was under the impression I was on the list for multiple positions). She said she would look into it and latter I got an email saying that the account manager found me abrasive. She also looked bad that I said I don’t know the details of the job…which is true because the recruiter just called me about it and I had no chance to research it. I explained to her my side of the story and she says she would work with me and explain to me how things work.
Does this seem like a good agency to work with or are they just playing games? I know some agencies are good but I also have had the experience where they just waste time.
What is an account manager? Why would I have to talk to them and what is their role? Are they the ones deciding if I get hired or not? Who do they work for? Also, should I just chalk it up to unusual circumstances that they were asking me to quit my current job with no notice, or should I ask for an explanation before continuing with them? I mean I’m a bit skeptical being hired without an in person interview (provided the work was in the same city).