I'm applying for a few data entry/administrative support roles, and the advertisements request "Character 2 experience". Usually this is followed by a request for 10 key experience.

I don't know what this is. I've tried Googling it, but all I find is stuff related to video games.

Is it software? Is it technique? What is "character 2"?

Edit: As requested, the specifics of one of the advertisements...

Data Entry Clerk


  • Seeking an Administrative Assistant to schedule appointments, give information to callers, and take dictation.
  • Composes memos, transcribes notes, and researches and creates presentations.
  • Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports.
  • Assist with compiling and developing the annual budget.


  • Character 2 experience
  • 10 Key helpful, but not required
  • Some college or higher, preferred
  • 5+ years Data Entry/Clerical experience
  • 6
    A country would be useful as well, it may be locale-specific.
    – Jane S
    May 6 '18 at 3:38
  • 1
    Just a guess, but it could be some specific software product related to the position. May 6 '18 at 15:02
  • 8
    Call the one you'd least like to work in, treat them as a 'burner', and ask them what it is.
    – user16259
    May 7 '18 at 7:20
  • 1
  • 2
    @Cronax '10 key' is a way of typing involving the numberical keyboard. My mom learned it in her 80s data entry job. It is a very quick way to enter numberical data if you know how, but, obviously, only suitable for numberical data
    – Belle
    Jun 14 '18 at 9:38

I remembered seeing an article about inter-key times for typists, it talked about character 1, character 2 and mid-key positions in relation to the delay between starting and completing the given or denoted word. I never really fully understood it if I'm being honest.

After a bit of googling I found a google snippet from the book which can be found here.

At it's core I think it's a discussion of techniques to help with cognitive delay when typing or copying, but if someone else has a better explanation then please jump in. It's a little outside of my comfort zone.

Interkey times were likewise assessed with respect to word length. The obtained patterns, averaged over typists, with initial latencies excluded are summarized in Figure 9.3 (the times shown at any character position represent the average interkey time between character n - 1 and character n). The initial latency was followed by a relatively short interval from character 1 to character 2...

(snippet from page 231)

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