Could I seek some guidance please on how to design a performance indicator?
The workflow is related to data analytics from digital devices such as computer hard drives.
Each task allocated to a staff member, can have multiple digital devices to analyse, and the volume of data from each device will vary.
Rather than measure the staff on just how many tasks they have completed, a fairer solution perhaps would be to take into consideration the quantity of devices and volume of data to analyse.
This is a rough concept I would like to evaluate, however I'm unclear around the mathematics required to produce such a system.
I'm trying to avoid a scenario, where one staff member completes a task that only included one digital device that equated to 750GB of data to analyse, versus another member of staff who had two tasks, with a single device each but cumulatively equates to say 100GB of data.
If the quantity of tasks is the measurement, then the member of staff who had less data to review appears to be the better performer.
I may have answered my own question, however I feel like i'm missing something. Any help, advice / experience would be most appreciated.