In most of my daily life, I can understand most of the American English(and some Chinese) speaking people I come into contact. But in my office/workplace, there are more and more people with a heavy accent and I am not entirely sure what is the best way to approach these sorts of situations particularly if it is your client or manager. In particular, I have a bit of trouble understanding heavy Indian accents.
I did come across this article by lighthouse. But it mainly deal with coworker accent. And it does not really address how to deal with understanding a client's or manager's heavy accents in more of a professional way. For instance when the client/manager speaks, I do often have to listen very intently with one ear facing him and ask him to repeat. And I try to keep a notepad handy when speaking with him. But it does get a bit frustrating.
Does anyone have any helpful tips on how they deal with coworkers and especially clients/manager's heavy accents in a professional manner?