I am a manager for a small company in the UK. We are owned by a larger (but still small in terms of staff) company in another country - a country with a very different business culture.
I have direct contact with my CEO (who is not from the UK and is based outside the UK much of the time). They are repeatedly asking me to do personal favours for themselves. These favours are outside my direct duties as an employee.
As an example they have just rented a new flat for their personal use (this accommodation is not charged to the business, and only they and their family/friends stay there) very close to our office. They are asking me to receive deliveries of furniture, open and transfer utility and broadband accounts, organise cleaning of the flat, and other similar errands. The CEO is not currently in the country so is unable therefore to do these things.
What should I do? I cannot afford to just quit so this is not an option. I feel this behaviour crosses a line (they do not have, and I am not, a PA/EA) and that I need to help them understand that this is not how to treat employees in the UK before it starts to impact the rest of the team. Simply complaining could cause issues/impact my employment and is not my goal; I believe firmly in bringing solutions to a problem and this should be no different.