I am working with a colleague who shares information with me on a delayed basis. She's worked on an area which has been assigned to me now. There's no one else whom I can ask about that area except her.
- She responds back to me in single sentences, and,
- Literally every sentence is communicated with a delay of a couple of hours, sometimes even a day (we both work in the same time zone)
- Sometimes she doesn't answer at all. She doesn't give any replies on IM/Email and doesn't pick up my calls
This makes her help practically useless because you cannot discuss something worthwhile with just a single sentence. Moreover, when we do have discussions, she shares the minimum information.
Because of her delays I'm mostly managing without her help and figuring out things by trial and error. I'm not complaining about this. I'll keep doing it till the job is done. However, this slows down the work and there's pressure from my boss to finish up the work faster.
I've already tried speaking to my supervisor about this. He responded that she has a two year old kid and hence she's got no choice but to work for an hour and then be away for an hour or two, repeat. He wants both of us to figure out a way to communicate on our own.
How do you deal with a colleague who isn't sharing information in a timely manner?