Recently, my boss announced a decision to no longer allow me and my coworkers to swap or drop shifts using the When I Work app. Their alternative has been that all parties must physically be present to fill out paperwork to allow for time off or a shift change. Though this option has been available for the duration of the time I have worked here since the arrival of the app in our workplace, myself and many of the other younger employees have found it to be much easier and a lot faster to make these changes. The main issue I take with this change is that it requires the signing off of both parties, which may not always be possible due to differences in schedules or emergencies in which someone covers for someone else at the last minute. The app is even set up to require consent for time off and notifications of any changes made.
The reason cited by my boss is that too many changes are being made at one time and that some associates are not following through on their commitments. While the latter I can very well see being true, that does not mean the rest of us should be rendered unable to utilize the easiest avenue for change as need be. The former, however, I believe to be more deeply rooted in a desire to prevent employees from obtaining too many hours, which would cause the system to pay out overtime. I have observed my boss talking to a coworker about trading shifts with another coworker, a swap that occurred on the day of the shift. Both are capable of carrying out the tasks necessary throughout the day, and neither was obviously absent, so a failure to carry out one's duties was not the case at hand here.
All in all, I do think that this comes down to a need to control the employees on the behalf of my boss, and to their credit, they are still rather new and establishing authority. Admittedly, this is a bit of motive-guessing on my behalf. However, I sincerely do not believe this is the best path they could have taken, and would like to propose the restoration of permissions to swap and drop shifts on the app. On the contrary, I am not entirely certain this is appropriate for me. While I have been there much longer, I feel this could be perceived as challenging my boss' authority when my only real intention is to be able to easily change shifts (I do not feel like making an unnecessary 20-minute drive out to my workplace only to sign off on a shift change with someone else). My question then is this: should I push back on this decision, and if so, how?
Side Note: I am fairly certain this could have been posted to IPS as well, but I chose to ask the question here to better garner responses that deal with the workplace side of this issue rather than the interpersonal aspects that will likely play a role in whatever decision I ultimately make. If you believe this decision to be in error, please let me know and I will appeal to have this moved to the appropriate Stack.