I am an intern/working student and am currently working on a project dealing with continuous integration. However, the code I am loading is not complete so the deploy fails (obviously). The problem is: Our developers deploy the same code from their development system and not from the location where everyone has access to it and where the code is supposed to be deployed from. I explained my problem to the developers, they told me my idea does not work and I should ask my coworker for help. I told them that my boss and the coworker they were referring to gave me the task to deploy from that location because that's how it is supposed to be. However, they refuse to even try to load the complete code from their space to the source control management. I even suggested several solutions, also suggested loading it manually so I can at least finish my work. Whenever I write them an email they answer 10min later asking if it works now, when I say no they don't try to fix it anymore. I even sent the mails we're exchanging to my boss, hoping they would listen but nothing works.
My boss is not in the office for a few weeks now and my coworker wants me to fix the problem myself. I feel helpless since our developers work in another country and I cannot talk to them personally.
How can I make sure they are really trying to fix the problem instead of putting me off?