I am not on good terms with a colleague of mine, a salesperson who is the definition of "professional liar". This person is never accountable for anything. I am trying to ignore this.

However, we recently had a meeting with a customer, and I was left out for half of it. I arrived 5 minutes before the meeting, and the receptionist mentioned they had gone into the cafeteria. They were not reachable, and I spent more than 15 minutes waiting, for a 25 minutes meeting. It would have taken a minute for my colleague to email me with their location, but the receptionist didn't know and the customer was not reachable via email.

Ultimately I was let through when the receptionist went looking for them.

I missed half of the meeting. I asked my collague about what happened, and she complained about the "incompetent receptionist" who "was instructed to let me through". My colleague is aware that in a building like that we would not be able to walk around by ourselves.

I felt extremely frustrated. This is bad for me, for the company (which didn't get enough information out of the customer as time was short) and for the customer (who similarly missed half of the meeting with me, the technical person).

I would like to report this, but 1) I feel this might be seen as petty complaining, 2) my colleague might just say "everybody knows that you always have to arrive 10 minutes early".

I am frustrated about the lack of communication and deflecting the blame on the receptionist. Can I report this without sounding foolish, or should I just take it and move on?

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    "Should I report incidents which only affect me?" and "This is bad for me, for the company and for the customer." contradict each other. What is the objectively confimable impact on the customer/company? – Flater Aug 1 '18 at 10:25

In my opinion, you can and you should raise this in a polite manner with your manager (rather than "report it"). If you were sent to a meeting with your colleague it's because you were both needed, not just her. If her behaviour is going against that, it means it's not hurting you personally but the company.

I'm suggesting talking to your manager directly and not to her because based on your question, it looks like you've mentioned this to her and you didn't get the answer you were expecting.

As a side note, next time you might want to try going with her to the meeting to avoid going through the same or a similar situation until the problem is properly addressed, even though you don't like spending time with her.

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