Over the last few weeks, our manager (who has the only keys to the office) has been arriving to work for 9:25 when our business hours start at 9:30. She hasn't been late every day but it has been a few times. On these occasions, the staff who have been on time have been stood in the rain waiting for the manager to show up and open the office.
Most of the staff can only arrive in 30-minute intervals due to public transport and so can either get to work 20 minutes early or 10 minutes late every day, and there is nowhere nearby to stand and shelter from the weather. What is the best course of action here? And how long before working hours start should the office be open?
Edit: Thank you for your replies. To answer some of the replies from you guys:
- I am not the manager, I am a lowly employee! The owner of the company is in for about 1 hour of the year and it is a running conversation that he doesn't care for the company too much. He leaves the running of the business to the manager.
- The manager drives to work and so doesn't have to deal with the public transport. They also live in roughly the same area as a few of the staff who take the same roads and so we are aware when the traffic is bad.
- Neither the manager or the owner wants another keyholder. Also, I assume that the owner also has a key as well as the manager, but as stated, he's never in.
- The staff do have coats and umbrellas! Not enough when the weather is horrendous.
- It doesn't take long for staff to be ready. About 5 mins - turn on computers and make a brew. While I appreciate that the manager wouldn't need to be at work until 5 minutes before we start for this reason, surely its better to come in 20 minutes earlier and have happy, dry staff!