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I sent an email asking for clarification of a problem, to a university. The university provides a subject format that must be followed by email senders. The format is something like this:

[id - name : problem]

Because my ID is quite long, I copied the subject from my previous email that had a different problem. So I just sent an email with the wrong subject, what should I do? Do I need to resend with the correct subject?

  • I thought workplace stack exchange was a place for asking about "professionalism". I consider universities to be companies where they have the same ethical rules – malioboro Oct 3 '18 at 1:00
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    No mention was made of whether the OP is staff, student, contractor, in a sales role - I think this is a reasonable question of how to correctly communication in a professional setting. – Maigen Thomas Oct 3 '18 at 17:54
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I would resend with the correct problem but add a note that you have made a mistake previously.

If you have a contact perhaps them as well to explain your mistake.

Most people accept a genuine mistake. We are human and make mistakes from time to time.

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    You mean 'correct problem' I think, the ID is correct. – Kilisi Oct 3 '18 at 8:37

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