I sent an email asking for clarification of a problem, to a university. The university provides a subject format that must be followed by email senders. The format is something like this:

[id - name : problem]

Because my ID is quite long, I copied the subject from my previous email that had a different problem. So I just sent an email with the wrong subject, what should I do? Do I need to resend with the correct subject?

  • I thought workplace stack exchange was a place for asking about "professionalism". I consider universities to be companies where they have the same ethical rules – malioboro Oct 3 '18 at 1:00
  • 1
    No mention was made of whether the OP is staff, student, contractor, in a sales role - I think this is a reasonable question of how to correctly communication in a professional setting. – Maigen Thomas Oct 3 '18 at 17:54

I would resend with the correct problem but add a note that you have made a mistake previously.

If you have a contact perhaps them as well to explain your mistake.

Most people accept a genuine mistake. We are human and make mistakes from time to time.

  • 2
    You mean 'correct problem' I think, the ID is correct. – Kilisi Oct 3 '18 at 8:37

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.