I am an intern going through some problems at work and I would really appreciate advice from more experienced people.
I am a 4th year applied computer science student interning at a very small e-commerce company (CEO and 2 employees) officially hired as a web manager. My duties are (supposed to be) web development and maintenance of the Shopify-based website, digital marketing, and analytics. This sounded exciting me, and while I did not have much experience with digital marketing (I told the CEO this) I was and am very willing to learn.
In the 6 weeks I have been there I have:
Redesigned their eCommerce page, completely redesigning the home page as well as created two new pages.
Planned and executed an email marketing campaign for a referral program. I was given a $0 budget to do this and still managed to do it.
Sourced equipment from suppliers to change their production to in-house.
The problems I am facing at work are basically the following:
Doing tasks which have nothing to do with my job role. For example, last Friday I cleaned out the owners shed at their personal home because they wanted to store their products there.
Being tasked with doing accounting, which I have no background for.
Taking on responsibilities of the other employees as they are either traveling or at their full time jobs.
Facing a lot of pressure for deadlines, which are tough to meet because I have to do my primary work as well as the work of other employees.
No opportunities to program to develop systems to improve the efficiency of processes. I asked and was told I would get these opportunities when I was first interviewing for the job, and even was tasked to create a proposal for an inventory system, which I did, however recently I have been told that these opportunities would not be happening. Instead of being able to develop these systems, I am being tasked with manual data entry, and manual inventory counts.
Not being treated with patience when it comes to learning digital marketing and other tasks. I am an intern, not a full professional. This is a learning experience to me and I don't know everything. I don't really know much!
I would really appreciate your advice on how to proceed here, and how to talk to my manager about this. She is not very open to communication, and has shut me down before.