I’m team lead of a group of 8. We’ve had a new manager for 3 months. When he first came in I was genuinely enthused because our previous manager, while lovely, hadn’t been very good at management. Now it seems that this one isn’t particularly good at it either, but he is causing additional stress to staff.
Takes responsibility for an important piece of work 2 months ago. Staff remind in our local meetings. Told it will be done. We then all show up at a big meeting with boss/owner etc. and he asks why item hasn’t been done. Manager says nothing. We have the choice to stay silent and take the flack as a group or point manager out (we chose former).
A meeting with clients had to be rescheduled yesterday because he forgot to schedule it properly. This caused extra work and inconvenience for many. No apologies. Then today I asked another staff member if X had been done, knowing that X was manager’s responsibility but that it had to be done by this morning (and with previous track record I couldn’t be sure it was). Manager happened upon me and said I was undermining him quite aggressively, despite the fact that all I’d said was ‘is X sorted?’
Tells us to see or phone him anytime if we encounter problems as if we have a rescuer to hand at all times but is only in office half the time.
Gave a staff member with a clean record of 15 years a write up for essentially calling him out on work not completed in front of other staff. He’d (aggressively) told us this was top priority but when it came to his turn didn’t complete it. Obviously she was unwise to call him out and regrets it.
These are just some of the issues, but my feeling is that he wants to stay in his job and is doing just enough for the owner to be content (or to think it’s our fault for something not being done). I do think he has more work than is fair for one person, but it’s not my job or pay grade and he has agreed to take it on. How can I respond to this manager going forward? Is there anything I should say (or not say) to my team?
The manager is not in the office due to job related issues. He’s been made manager of two teams, and the other team is across the city. In his place I would never have taken the double work because working at our end is a full time job in itself.