I recently accepted an offer from a big company. The employment offer was contingent on a 10-year background check. I accepted the offer since nothing in the background check should be any problem.
The start date from the big company was 4 weeks after I received the offer, so I put in my notice (3 weeks) at my previous company and have already resigned. When the start date for the new job came up a week ago, they told me that the background check was still not finished, and I will not be allowed to start employment until it has been finished and reviewed internally.
I have been pushing for them to complete the review, but the only information they have given me is that one of my prior (unpaid) self-employment periods was not able to be verified. I have references for that period, but the company has not asked for them.
I was recently informed that my report has been sent to ER and what I really want to know is if a Division within HR of a company can clear me as an exception even if one of the items (eg: my self employment status) has been reported by the background check company as "unable to verify?" I am basically asking if anyone has had similar experience of something being treated as an exception on their report?
Note: I understand that it wasn't the smartest thing to resign my previous employment before the background check had been finished, but there isn't anything I can do about that now.