I recently* got on the roster for a large staffing agency. The manager has sent out mass emails with the new schedule. He has put me in at times that I may not available, as I'm working another on call job at the times (which takes preference). He is asking me to confirm.
How should I reply? I don't want to simply say "no I'm not" as there seems to be a disconnect that should be addressed. I don't want to sound rude and was thinking
Unfortunately I'm not available those days. Did I say something that gave the impression I was?
I want to make this very clear as the manager has a very unclear communication style.
*I was hired several months ago but not scheduled for any shifts until recent. I asked if there was something I needed to be doing to get shifts, like updating an availability calendar, and they said no. The manager I was reporting to had her contract end and now a manager from another region has taken over. It seems the transition had problems.