I'm an IT employee at a small company (~50 employees) attempting to hire someone I will manage directly. HR is feeding me resumes from a job board posting. In writing the job description, I tried hard to avoid sounding robotic or faddish.
In the description, I specifically asked in what situations a phone call, an instant message, and an email would be the best method to communicate with a coworker, as I am fully remote and in a different time zone.
Of the dozens of resumes received in just a few days, none had a cover letter, even though the job board supports it. I sorted out a handful of promising resumes anyway.
The position is approximately Helpdesk II or III and pays well. I hesitate to be super-demanding, since these jobs are fairly easy to find. Is it reasonable to email these candidates and ask them to submit a brief reply answering the question?
The entire point of my approach is find candidates who can write and work asynchronously, as we currently have a culture problem of interrupting people for trivial issues. However, I don't want to ask too much for a job only a few notches above entry level.