When I initially began at my new job, I started making Rules to put "categories" (also know as tags) and "folders", but I was told by a senior member of the team that if I put things in folders, it's likely I won't see them.
I was also advised by my boss that I should look at things and then just delete them if they don't fall under my responsibilities or the teams' responsibilities.
Rules, while useful can get out of hand and cause you to miss things.
Additionally, I was told that "notification" type emails are a big deal if they apply to something important being down, I need to contact the person in charge of that to let them know.
Also notifications fall into two categories (not email categories):
- Ones that trip a threshold
- I was told I should delete these.
- And ones that state that a threshold has returned to normal.
- I was told I should keep these
I was also told that it's bad to have an inbox with a bunch of messages in it.
And I didn't know this, but you can archive emails in a filesystem folder.
I was also told that everybody handles their emails differently.
Forgive me if I've placed this question in the wrong site, I'd really just like some advice on how to handle IT emails...