I am currently working in a very small dept (compared to other dept in this company). There are 2 units in this very small dept.
What happened in previous years was that our team has consistently excelled compared to the other team (our performance review has always been above average). And then we have a change in our immediate superior about 2 years ago. So, she kept giving the other team higher ratings, and our team has consistently been below par. I basically confronted her, and she claimed she heard through the grapevine that I have commitment issues and I'm not a team player. I asked her if she could give me proof, but she couldn't. I have few staff under me.
My commitment has never been questioned previously, I would work on holidays, and after working hours. We as a team, have always turned up our tasks before the deadline, and our heads would always reach out to us whenever the other team couldn't. My mind baffles when she basically questioned the "team player" aspect.
And then, we had a reorg, and a new head of dept. We work well as a team, so whenever, 1 is down, the other would pick up the slack. Teamwork is great I would say in this team.
Come this year's performance review, and it seems that only 1 of us in this team has received an above average rate whereas the others' ratings (including myself) have been calibrated down. Which for me, seems a bit unfair.
I confronted the immediate superior, she said this year's ratings are out of her hands and I asked to discuss how the calibrations were done. She refused to discuss it, which is a bit odd as a manager. So I have set up an appointment with the head to discuss this.
The head basically told me that we would have to be visible to the other heads despite having a good performance. I questioned her about this, as there are others who have been rated higher which I believe aren't really visible (and aren't really performing, I was basically hinting on the favouritism aspect). They merely come to work to clock in and clock out. Indirectly she told me it was a popularity contest.
I feel like I am constantly fighting a losing battle, with an immediate superior and a head like this, how do I shake things up so that they would actually reward people who are really performing (not me per se)? Feeling a little bit demotivated now.