For years, I have used the following technique to ask for a status update for requests I have made. If I have not received a response after at least 48 hours and normally more, I sent the following email:
Please send a status update for this request. Thanks
If sometimes I am in a more polite mood and ask this way:
Would you please send a status update for this request. Thanks
In the last week, I have been received feedback from my manager and company director that this wording
seem kind of rude, aggressive
and
please check your tone in emails going to our client and the tone seems more like the tone of someone who works for you, not someone who pays your salary
How would you recommend I ask for a status update in a more professional, polite, and sensitive way?