Two weeks ago I started a new job in an automated medicine dispensing company. The company is not very big, around 50 employees. I was hired to work 50% / 50% with automated medicine dispensers (loading up the machine with pills etc) but also in the companys software and IT matters.
Recently I had a discussion with my managers concerning a routine survey for new employers. In the survey they asked my thoughts on the new position, mentoring, how the work is managed etc. I said that sometimes I wonder what is my role in the companys IT, especially what is my goal/objective, timeframe and tools used. The two weeks I had been in the office I was assigned small tasks, like updating software documentation, but it seemed that the IT manager who was mentoring me had trouble figuring out what could I do with my work time. Also, when I was hired the job description was very ambiguous and unclear about the software and IT affairs.
Once we started the meeting it was clear that they didn't like me saying that I had thought about these matters. They sayid that I was hired as an expert of the field and I should know what is my objective at work. They made me feel that it's a totally stupid question to ask even. I was supposed to know what I had to do, having worked 2 weeks in a totally new field to me.
I have a degree in CS but I don't have much work experience and my programming skills are not that great. My previous job was at a helpdesk, mainly troubleshooting MS Office problems.
So my question is that if you were in my shoes, what goal would you pursue in the companys software & IT? What do I do in my work hours if I'm not given any direction to go? The managers said that I'm supposed to know but I really don't. I had the impression that they don't even like me asking questions, they expect that I work independently, not relying on colleagues.
Currently I'm feeling a bit confused. Should I just start to model the companys IT workflows (UML, data flow diagrams), analyze the requirements for new software etc? I understand that this is not an easy question to answer, but I appreciate all your thoughts on the matter.