I'm the CTO of a 20 people sized company, working in supply chain management with the goal to convert/fork into an IT company with supply chain focus.
The pace is really fast compared to all other companies I've worked with before and I only have an IT Assistant for 3 weeks now. Prior to that, I was doing everything from hiring over strategy planning to day to day bug fixing. We're using Asana heavily for all tasks and main means of communication.
Maybe it's me, maybe it's the position in this size of the company, maybe it's the CEO: There have been a few times, where the CEO has had things that he discussed with me, on top of his head. He mentioned that he gave me this feedback before or we discussed this before etc. Some of the cases, I can recall, some others I can't.
How to improve / structure or train this? How do you suggest taking notes work if things move really fast?
Edit (Sorry for not mentioning it earlier)
In one on ones, we do have a note taking software structured in: - Manager points - Directs points after the meeting, we Asana the points into tasks, prioritize.
Sometimes it got difficult where we discussed a bigger topic within a huge list of discussion points and we didn't get into detail: I assume we didn't cover some details. The CEO assumes I didn't listen.