I currently work as a virtual assistant (VA) for a company abroad. There are three of us on the VA Team, and we are all accountable for one set of deliverables per day. Another thing that might be important to note is that the three of us are long-time friends outside of work.
Our company is output-oriented and it doesn't matter to them who does what among the three of us, as long as the work gets done. So internally, the three of us assigned specific deliverables that each one of us will be accountable for. We all agreed.
We've noticed that X, one of our teammates, doesn't always work on their deliverables, leaving us two to pick up after their slack.
We've called X out on the group chat on this issue multiple times, didn't make a difference. We asked if they can still commit to the job, they said yes. One issue is that they are also a full time student, which is likely the number one thing that's getting in the way of her job. But then work is work, and they can't always expect us to do their job for them.
If you were in my situation, how would you deal with a remote teammate like this? Is it time to raise the issue to our manager? If so, how?