I am the GIS Analyst for my company and work in the project management office. I want to preface that this isn’t a gripe about my job, I just feel the way things are being run is unsustainable.
My boss manages a team of 3 people for the project management side of her department and me for the GIS side. I have no doubt that she is busy and she focuses the entirety of her time on the project management side of her department. Currently they are working to fill a position, and she thanks me for taking the reigns and working independently. This is a constant thing, she has a large meeting and does not have time, she has a conference to prepare for and does not have time, etc. Each time thanking me for taking the reigns (I have been called a “rockstar” more times than I care to count). This has gone on essentially since I have started over 5 and a half years ago. She has no real knowledge of GIS and really can’t support me. Currently I am at a conference and my out of office reply is to contact her if someone needs immediate assistance, she would not be able to assist anyone with any request that is directed to me.
All of the counter part companies I have spoken with have multiple people on a team doing what I am doing, while I am running an enterprise system by myself. I do have an intern, but he is only part time and I often spend considerable amounts of time giving him guidance and instruction (this is not his fault he does work hard, he just lacks experience).
I cannot act as the manager and analyst much longer as I do not wield the authority of a manger and it is affecting my mental health. I regularly wake in a cold sweat due to the stress, and breakdowns are regular. The only complaint about my performance was that I looked like “Eeyore” consistently (I also have clinical major depressive disorder and an anxiety disorder), though this is largely due to the demands placed on me and the lack of recognition. I cannot continue to function in this manner, I either need support from the top down or from the bottom up.
I do not know how to approach my boss about this as I do not want it to sound like an attack. While the matter of the fact is that she essentially signs my time card, she is still my manager. Telling her what I wrote, I feel, would come off as an attack and her employee telling her, in essence, that she is not filling her job duties and that is not my place to say that.
How do approach her about this subject? I have broached the subject that I need more staff to meet the demands and she is well aware that our counterpart companies have teams doing my job. I have been told in a year when our intern graduates, but this is too little too late. We also rely on our IT department for technical support, often they are unresponsive and problems need to be escalated to higher echelons, in my roll I cannot address these issues.
I have been searching for another job as this has been too much for too long, but things like a generous pension and the pay for job title is on the high end (though I have long surpassed the duties of this job title). I enjoy what I do and want to continue to be a top performer, I just need support. We have talked about this at performance meetings and her “goal” is to have my intern move to a full time position when he is done with graduate school, which will be at least another year. Our VP appears to be very resistant to hiring more staff in all the departments he is in charge of.
Edit: It is starting appear that I have one option and that is to leave my job. I have been job searching, but I’m sure we all know that is not an easy task. I live in a very rural area so that will mean I need to relocate, which I am willing to do.