I am a cashier at cvs pharmacy . A customer I rang up left his wallet on my counter I did not notice it but another customer stole it. Can I be fired over this I honestly did not notice it I feel terrible over the whole situation.
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You have to be clear what your responsibilities are.
You are responsible for:
- Letting your manager know
- Provide appropriate statements to the police
- General sympathy to the customer
You are NOT responsible for:
- The actual theft
- The recovery of the theft
- Compensation of the theft
Your position is that you are part of the scene where the crime took place, and you can provide assistance with regards to getting in touch with the store manager, but you are not actually responsible for the left, and you were not the designated "wallet watcher". Feeling bad is normal, but make it very clear in your own mind that "you did not steal the wallet" and "you did not assist in the theft of the wallet".
Anyone that tries to blame you for it is not being reasonable. Being fired for it is probably illegal, but INAL and that is dependent on local laws. (If it's actually legal, it would be due to "at will firing", not because the OP was actually responsible.)
Can I he fired over this
That's unlikely but unknown
However do your duty. Ascertain if a wallet was in fact left if you have video footage, and who touched it. Then inform your boss.
If there is no video footage and you never saw a wallet on the counter then just say that.
I basically agree with Kilisi's answer, but with some slight changes.
Inform you boss as soon as possible, if that has not already been done. Ask for any video to be preserved and examined. You should not touch the video yourself, because if anything goes wrong you could be suspected of destroying the video because it showed something you needed to hide.
As I understand the situation, the customer has told you he left the wallet, but you did not see it. That is all you really know, and all you should tell your boss. You have no independent knowledge of whether there really was a wallet or not.