My team and I have been working on a change management project. Our client, a director, has set rather broad goals on a particular topic to reach within a complex context.
D doesn't participate in our work but rather globally steers the project and defines an operational strategy.
D also appointed a PM to steer in a more hands-on approach our work. PM' scope is handling a part the subjects but also report to Mgmt. on all topics. PM however, clearly has many flaws and lacks very basic Professional skills : Cannot express issues in a clear and a concise fashion, micromanages, and is mostly inefficienct. We always handle PM's requests.
One day, PM accuses one member of the team of not being professional and an other of not working solely on this project.
Any advice about how to handle such behavior ?