I'm applying for a tech support job. The application is done through an online form. It has several questions I'm having trouble answering, such as:
describe your related experiences developing computer reports and user process documentation; including scope of your user documentation responsibilities and years’ of experience
I'm not sure why but I find these types of questions very difficult. It's like I just draw a blank and don't know where to start.
Another is
Tell us about your insight into [department name] operations related to this role
I'm tempted to just copy and paste the mission statement as a response. This is for a city job so the info is public.
Also
Describe your education and training that could be related to this job
Should I just list my degree?
What exactly do they want when the say "tell us about" or "describe your experience"? I recently got my degree in computer science, and while I did some internships, haven't really had a permanent job related to the field.
How long of a response should I give? How much time should I spend preparing my answers considering I'm also giving them my resume and cover letter?