I need to ask someone to provide knowledge and insight around autoscaling in AWS. I am unsure of the best way to ask for this help.
The goal is to get enough information about this process so that I can build some documentation for the team and teach them how to do this.
She is the only person who knows how our company does this and she has not yet developed any documentation around her process.
I don't really know the person I'm asking for help from. I am new to the company and she is in a remote office.
I wrote this email, but haven't sent it yet:
Hi Barbara, I’ve been asked to do some KT for the team regarding the autoscaling process in AWS. I need to build some documentation around that process and help get the team up to speed on that process. Anything you can share that will help us build some knowledge about how we are implementing autoscaling in AWS would be extremely helpful! Thanks, Ken
I'd appreciate any advice anyone would have on the best way to phrase this.