We all know how distracting emails and messengers are and how they create a sort of compulsion to check them every now and then. This is stealing the employees' attention. They not only spend less time on the actual work to be done, but also waste their energy to concentrate on a single task and are less creative.
Therefore, putting jobs such as support or sales, where communication is inherent part of the job itself, do you think it would be beneficial to invest in an additional computer for each employee (IT in my particular case), designated solely for the purpose of communication?
Let me explain it in detail: the employee has her basic computer for her work and on a different desk nearby, she has another computer to access email, messengers, etc, when needed. Notification sounds would be turned off. This would help by:
(1) no notifications to distract her while working;
(2) no ground for the natural temptation of human mind to check emails and messengers on the principle "out of sight - out of mind";
(3) employees would have to apply more discipline into communication - they would have to stipulate remote conversations with clients and co-workers at specified time instead of just any given time.
Do you think this would work as expected?
UPDATE: I would like to underscore that I am speaking about mentally challenging work, where deep focus and devotion to the task at hand, is of utmost importance. Given that, I would expect excellent performance on the particular tasks assigned to employees and I would not press them with any urgent emails or messages. Top notch work output is my urgency. If there's work communication to be done remotely, it'd be planned in advance, at set hours.