I work on computers and am therefore entitled to a free eye test. They recommend a local optician. I went to them last time, but wasn’t happy with the service, so for the next test I would like to use my normal optician.

Can the company refuse to pay for an eye test from a different company? The company I want to use is cheaper.

  • 2
    What country are you in?
    – Dan
    Feb 21, 2020 at 11:33
  • 8
    Ask your company, since they are paying for it?
    – Aida Paul
    Feb 21, 2020 at 11:33
  • 4
    They may have a special rate/contract with that optician and so may not be willing to pay a 3rd party. Feb 21, 2020 at 11:44
  • 3
    Then there's your answer.
    – Aida Paul
    Feb 21, 2020 at 12:03
  • 5
    hse.gov.uk/msd/dse/eye-tests.htm Legal obligations. Tl;dr, they don't have to let you choose. Feb 21, 2020 at 12:54

1 Answer 1


As mentioned in the comments, your employer is allowed to stipulate what company you use for your eye test:

It's up to the employer how they provide the test. For example, they could let users arrange the tests and reimburse them for the cost later, or they could send all their DSE users to one optician.

However, that doesn't mean they'll necessarily refuse if you want to go to another optician. Your best bet is to ask and see.

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