In my company, we have an administrative assistant who does not have a sophisticated degree, and whose experience is in doing data entry and simple bookkeeping.
I am considering having her take on crucial human-resource roles, such as morale building, employee welfare, bonus setting, and other jobs that require specific skills and that are crucial for my company's growth and survival.
On one hand I need people to help me with making sure my team is performing at the most optimum level, and on the other hand I don't feel comfortable to entrust this task to her as I believe this task would require her to have deep insight into human psychology and have great soft skills (something that only truly, truly great managers have, like Steve Jobs or Jose Mourinho).
Is it reasonable to have an administrative assistant transition to this role? If so, how can it go smoothly?