I work in networking support and have 2 middle managers and a project director, I've been in the company for 3 years and change and I've consistently received praise for my performance, capability and adaptability to supporting new products, but also consistently received negative feedback only about my late arrivals, which amount to about once a week arriving 15 minutes late (unjustifiable but I feel you should know in the spirit of full disclosure), due to this I've been told "I lack compromise to the company".
For the duration of my employment in this company this was the about the only negative feedback I received, even after asking for feedback multiple times all I got was "You're doing great, just don't arrive late", but for the duration of this year, after we've been acquired by a major company, my previous manager was inexplicably let go (its been 4 months and we still don't know why he was let go, an HR lady gathered the whole team and told us to "keep calm" the day he was fired), and I've been pressured in pretty much all areas of my work, such as:
- How I dealt with customers: If I go the extra mile, its because I went the extra mile; if I don't, its because I didn't go the extra mile and customers deserve better.
- How I follow process: Processes are defined in a big PDF file and they are to be followed to a fault, except in special cases, defined by whichever manager I speak to, and the everchanging pages of the holy book of processes.
- Who I talk to: I must go through my manager to get information to and from some people, some not, not subject to any pattern as far as I can tell.
- How I help my coworkers: I am one of the more experienced members of the team and its expected of me to help them whenever they ask me to, however when I don't help I'm bashed by management for not helping, and when I do and my work suffers I'm bashed for not paying attention to my workload.
I find this inconsistency maddening, especially since I had only been addressed to due to late arrivals, and so I'm thinking of changing jobs, but I'd like to give this a chance and try and learn to navigate this situation. All my compasses are broken and I am punished for seeminly all actions I take, where and how do I start addressing these matters?